Tel: {01740} 651554, Email: COVID: 


If you are suffering harm or feel unsafe outside school hours, such as nights, weekends or school holidays, you can email our dedicated safeguarding support email address help{at} (replace (at) with @) or contact them on 07468 740032. This will be picked up by our safeguarding team who will try and help. The email is checked daily between 8am-5pm.

Student suffering harm or is unsafe - see your Learning Co-ordinator, Miss Bowden, Mr.Pinkney or Mr Brennan

Bullying - FBEC Anti-Bullying Team, see your tutor, your Learning Co-ordinator, school counsellor, Miss Bowden, Mr Pinkney or Mr Brennan

Homework - see your class teacher, or Learning Co-ordinator

Careers advice, including applying for college or apprenticeships - see Miss Hanson or your Learning Co-ordinator

Friendship problems - See your Learning Co-ordinator, or Lynsey School Counsellor

Academic questions including option choices - see your Learning Co-ordinator, Miss Gibson, Mrs Picard or a Director of Learning

Internet Safety - see your Learning Co-ordinator, Mr. Pinkney or Miss Bowden

Radicalisation - see Mr.Brennan or Mr.Pinkney

Lesbian, Gay, Bi sexual or Transexual Advice - see Lynsey School Counsellor, Miss Anderson or Miss Hanson

Young Carer – Please speak to Mr. Pinkney Miss Bowden

Computer Trouble - Speak to your classroom teacher or ask Mr.Webb (School IT Issues only)

First Contact Durham - 03000 267979 (If you are concerned about the safety/welfare of a child or adult in County Durham)

Childline - 0800 1111

Childline Counsellor - Google Childline 1-2-1 chat

Text ASK followed by your question to 80800 (The text is free)
Erase Exploitation
Erase Child Exploitation

Family Action – The Bridge Young Carers Service - 0191 3832520
Watch their Video

For problems/questions involving Internet/Social Media , take a look here 

Information from the Government on how to protect/educate people against extremism and radicalisation.

Please see the attached letter from Ofsted and the CQC in relation to the Local Authority's SEND revisit.
All schools, colleges, nursery and early years services have been asked to share this information with parents and carers to inform them of how they can contribute their views.


The Eden Learning Trust is an exempt charity. It is a company limited by guarantee registered in England and Wales with company registration number 10980753. Registered Office Address: The Eden Learning Trust, Ferryhill Business and Enterprise College, Merrington Road, Ferryhill, County Durham, DL17 8RW. © Copyright FBEC 2021.