Tel: {01740} 651554, Email:


If you are suffering harm or feel unsafe outside school hours, such as nights, weekends or school holidays, you can email our dedicated safeguarding support email address help{at} (replace (at) with @). This will be picked up by our safeguarding team who will try and help. The email is checked daily between 6am-10pm.

Student suffering harm or is unsafe - see your Learning Co-ordinator, Miss Bowden, Mr.Pinkney or Mr Brennan

Bullying - FBEC Anti-Bullying Team, see your tutor, your Learning Co-ordinator, school counsellor, Miss Bowden, Mr Pinkney or Mr Brennan

Homework - see your class teacher, or Learning Co-ordinator

Careers advice, including applying for college or apprenticeships - see Miss Hanson or your Learning Co-ordinator

Friendship problems - See your Learning Co-ordinator, or Lynsey School Counsellor

Academic questions including option choices - see your Learning Co-ordinator, Miss Gibson, Mrs Picard or a Director of Learning

Internet Safety - see your Learning Co-ordinator, Mr. Pinkney or Miss Bowden

Radicalisation - see Mr.Brennan or Mr.Pinkney

Lesbian, Gay, Bi sexual or Transexual Advice - see Lynsey School Counsellor, Miss Anderson or Miss Hanson

Young Carer – Please speak to Mr. Pinkney Miss Bowden

Computer Trouble - Speak to your classroom teacher or ask Mr.Webb (School IT Issues only)

First Contact Durham - 03000 267979 (If you are concerned about the safety/welfare of a child or adult in County Durham)

Childline - 0800 1111

Childline Counsellor - Google Childline 1-2-1 chat

Text ASK followed by your question to 80800 (The text is free)
Erase Exploitation
Erase Child Exploitation

Family Action – The Bridge Young Carers Service - 0191 3832520
Watch their Video

For problems/questions involving Internet/Social Media , take a look here 

Information from the Government on how to protect/educate people against extremism and radicalisation.


The Eden Learning Trust is an exempt charity. It is a company limited by guarantee registered in England and Wales with company registration number 10980753. Registered Office Address: The Eden Learning Trust, Ferryhill Business and Enterprise College, Merrington Road, Ferryhill, County Durham, DL17 8RW. © Copyright FBEC 2019.